On-Demand 911 Call Center

A technology driven eco-system designed to help dispatchers and the people they serve.

Move beyond voice-only communication.

Empower Dispatchers with State-of-the-Art Technology

Traditional 911 relies on voice communication alone. Hero Alert revolutionizes dispatch centers by enabling video, text messaging directly from callers, real-time GPS location data, and AI enhancements combined into one platform. All of this critical data can be sent immediately to first responders, helping to improve response times.

Never miss a critical call.

On-Demand Call Center Services

When call volumes spike or staffing challenges arise, Hero Alert’s overflow service steps in to ensure no call goes unanswered. Whether during natural disasters or high-volume events, our technology seamlessly integrates with your system, giving dispatchers the extra support they need when it matters most.

HERO ALERT PLATFORM FOR
EMERGENCY DISPATCH CENTERS

Improve efficiency, accuracy and safety with a single-source, integrated system catered to your municipality’s needs.

Know where your help is needed instantly.

Advanced GPS Tracking for Fast Response

With Hero Alert, dispatchers can see the exact location of an emergency without relying on incomplete information from callers. The app’s GPS tracking means help is always sent to the right place, whether on a highway, in a remote area, or inside a large building.

Built for your city’s safety.

Trusted by Public Safety Leaders

Local municipalities and dispatch centers across the country are adopting Hero Alert’s technology. With our advanced system, public

safety agencies can quickly respond, communicate clearer, and protect their communities better than ever before.

Get in touch

Don't hesitate to contact us for more information.